Customer Support
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Recent activity by Customer Support-
What if my child (or I) have consumed more than the recommended daily dosage of vitamins?
Please contact your trusted healthcare provider to discuss your concern. It is important to know that we do not include iron in any of our chewable gummy formulas at this time. While most vitamins...
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My pet consumed SmartyPants gummy vitamins - what should I do?
Our SmartyPants chewable gummy vitamins are formulated for human consumption only. In case of accidental ingestion or suspected overdose by pets, please immediately contact your veterinarian or AS...
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Is the facility where these are bottled also free of the top 9 allergens?
We work with multiple manufacturing facilities for different products; some facilities are 100% allergen free and some work with (certain) allergens. However, the facilities that work with known al...
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What makes SmartyPants different from other vitamins?
We started SmartyPants because we believe the very best vitamins deliver smart, all-in-one solutions for everyday good health - in a format that's easy and enjoyable to take day after day. All of o...
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Where do you source your fiber from in your Kids Fiber and Adult Fiber formulas? What is inulin and why is fiber important?
The soluble fiber in our Adult Formula and Fiber and Kids Formula and Fiber comes from inulin, a natural component found in many plants, such as Jerusalem artichoke and chicory root. The inulin in ...
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What are the 'Natural Flavors' you use?
Our gummy vitamins include natural flavors primarily from vanilla, strawberry, cherry, raspberry, plum, cranberry, banana, orange, lemon, blueberry, red & white grape, blackberry, and apple juices....
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What are the "most important" nutrients in a prenatal supplement?
While it's critical for a mom-to-be to get a number of nutrients to support the health of mom and baby, there are a few key nutrients that stand out! Methylfolate and choline, for fetal development...
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What are the plant-based sweeteners in your Sugar Free gummies?
Our sugar free multis are sweetened with monk fruit extract and allulose.
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I reached out to Customer Service. When can I expect a response?
Thank you for contacting us! Our Customer Service team is available Monday through Friday from 9 AM-5 PM Eastern Standard Daylight Time. Please give us 48 business hours to respond to you. If this ...
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How can you say your products are free of fish allergens but some of your formulas include fish oil?
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