Customer Service
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Recent activity by Customer Service-
Is your Toy Story 5 Kids formula the same as your Kids PLUS Multi & Omegas?
Our SmartyPants Toy Story 5 Kids Multivitamin Gummies share the same formula as the regular Kids Plus Multi & Omegas, so if your kids enjoy those, they should take to this version as well! A few th...
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What is your Return Policy?
All returns must be processed through the place of purchase according to their policies.If your purchase was through our own SmartyPantsVitamins.com website, we offer a no-questions-asked return/ r...
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Can you ship to addresses outside the US?
At this time, our SmartyPantsVitamins.com website can only process orders for US shipping. For international delivery of SmartyPants vitamins, www.IHerb.com has been a great solution.
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Does your website accept Paypal?
No, at this time, our SmartyPants website does not accept Paypal as a payment option.Let us know if we can help you with any other questions regarding placing an order through our website.
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Do you ship to PO Boxes?
No, our carrier cannot ship to PO boxes at this time. Please be sure to provide a good street address when placing your order.
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Can I remove one product from my subscription but keep the rest?
Yes! You can do this in your subscription manager. Just follow these steps:Head over to your Account Click on Subscriptions Once there -- you can make any needed changes to the products in your sub...
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Can I pause my subscriptions?
Yes --- Please follow the instructions below:1. Go to My Account2. Find My Subscriptions3. Click on Pause Subscription4. Select the next date you'd like your order to process5. Select ConfirmJust r...
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How do I change the date for my next subscription order?
To change the Order Date on your Subscription just follow the following instructions:1. Navigate to your Account 2. Find My Subscriptions 3. Click on Change Date 4. Select the date you'd like your ...
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How do I start a subscription?
To start a subscription, simply navigate to the product you are wanting to subscribe to and select your monthly delivery choice. Once you check out, you will be signed up for auto delivery!
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Where is SmartyPants located?
SmartyPants Vitamins has been located in Southern California since it was founded in 2011.