Customer Service
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Recent activity by Customer Service-
Can I take the Prenatal Omega-3 DHA Baby Brain Development gummies along with the Prenatal Multi & Omegas?
Yes -- our Prenatal Omega-3 Baby Brain Development gummies can be taken along with our Prenatal Multi & Omegas gummies for extra Omega-3s. Please always follow the directions on each bottle and tu...
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Is it ok for my child to take the Kids Cognitive Omega-3 Brain gummies along with your Kids Plus Multi & Omegas formula?
Yes - Our Kids Cognitive Omega-3 Brain gummies can be taken along with our Kids Plus Multi & Omegas or our Organic Kids Multi & Omegas for extra Omega 3s. Please always follow the dosage instructio...
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Is your Toy Story 5 Kids formula the same as your Kids PLUS Multi & Omegas?
Our SmartyPants Toy Story 5 Kids Multivitamin Gummies share the same formula as the regular Kids Plus Multi & Omegas, so if your kids enjoy those, they should take to this version as well! A few th...
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What is your Return Policy?
Returns must be processed through the original place of purchase and are subject to that retailer’s return policy.For orders placed on SmartyPantsVitamins.com, returns for product quality concerns ...
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Can you ship to addresses outside the US?
At this time, our SmartyPantsVitamins.com website can only process orders for US shipping. For international delivery of SmartyPants vitamins, www.IHerb.com has been a great solution.
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Does your website accept Paypal?
No, at this time, our SmartyPants website does not accept Paypal as a payment option.Let us know if we can help you with any other questions regarding placing an order through our website.
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Do you ship to PO Boxes?
No, our carrier cannot ship to PO boxes at this time. Please be sure to provide a good street address when placing your order.
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Can I remove one product from my subscription but keep the rest?
Yes! You can do this in your subscription manager. Just follow these steps:Head over to your Account Click on Subscriptions Once there -- you can make any needed changes to the products in your sub...
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Can I pause my subscriptions?
Yes --- Please follow the instructions below:1. Go to My Account2. Find My Subscriptions3. Click on Pause Subscription4. Select the next date you'd like your order to process5. Select ConfirmJust r...
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How do I change the date for my next subscription order?
To change the Order Date on your Subscription just follow the following instructions:1. Navigate to your Account 2. Find My Subscriptions 3. Click on Change Date 4. Select the date you'd like your ...