All returns must be processed through the place of purchase according to their policies.
If your purchase was through our own SmartyPantsVitamins.com website, we offer a no-questions-asked return/ refund policy within 30 days of purchase. Please contact our CX Team at hoot@smartypantscorp.com to start the return process and include your name, your SmartyPantsVitamins.com Order #, and the reason for the return request.
If you are experiencing a product quality issue, please initiate a QA Report by sending information to our CX Team at hoot@smartypantscorp.com. Be sure to include the following:
Your name, mailing address and email address
SmartyPants Product Name
The Lot# and Expiration Date stamped on your bottle / Date and Place of Purchase (include reciept)
A Description of the Issue (include photos if possible)
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