Customer Service
- Total activity 55
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 28
Activity overview
Latest activity by Customer Service-
Customer Service created an article,
Does your website accept Paypal?
No, at this time, our SmartyPants website does not accept Paypal as a payment option.Let us know if we can help you with any other questions regarding placing an order through our website.
-
Customer Service created an article,
Do you ship to PO Boxes?
No, our carrier cannot ship to PO boxes at this time. Please be sure to provide a good street address when placing your order.
-
Customer Service created an article,
What is your return policy?
We love the products we’ve made, and we think you will too! If, after trying them, you find that you’re unhappy for any reason, just let us know so that we can help you receive a refund within 30 d...
-
Customer Service created an article,
Can I remove one product from my subscription but keep the rest?
Yes! You can do this in your subscription manager. Just follow these steps:Head over to your Account Click on Subscriptions Once there -- you can make any needed changes to the products in your sub...
-
Customer Service created an article,
Can I pause my subscriptions?
Yes --- Please follow the instructions below:1. Go to My Account2. Find My Subscriptions3. Click on Pause Subscription4. Select the next date you'd like your order to process5. Select ConfirmJust r...
-
Customer Service created an article,
How do I change the date for my next subscription order?
To change the Order Date on your Subscription just follow the following instructions:1. Navigate to your Account 2. Find My Subscriptions 3. Click on Change Date 4. Select the date you'd like your ...
-
Customer Service created an article,
How do I start a subscription?
To start a subscription, simply navigate to the product you are wanting to subscribe to and select your monthly delivery choice. Once you check out, you will be signed up for auto delivery!
-
Customer Service created an article,
Where is SmartyPants located?
SmartyPants Vitamins has been located in Southern California since it was founded in 2011.
-
Customer Service created an article,
Do you have any products that are Kosher or Halal Certified?
Although we offer a number of Vegetarian options, our products are not Kosher or Halal Certified at this time.With this said, we no longer include pork in any SmartyPants product.Our SmartyPants gu...
-
Customer Service created an article,
What’s the difference between B12 as cyanocobalamin and methylcobalamin? Which is the better form?
Vitamin B12 comes in two commercially available forms: methylcobalamin and cyanocobalamin. SmartyPants includes vitamin B12 as methylcobalamin, which is the active, naturally-occuring form of B12...